Employment Opportunities

Employment Opportunities

Lassen Family Services, Inc. is an Equal Employment Opportunity Employer and does not discrimination on the basis of race, color, religious creed, ancestry, national origin, citizenship, genetic information,  age, sex, marital status, sexual orientation, medical condition, or disability, political affiliation/opinion, military and veteran status, or request for family leave, or any other characteristic protected by law.. Additionally, this policy also apply to deliveries of services to clients and volunteers. Lassen Family Services, Inc. prohibits any such discrimination.

Instructions

To apply for any of the job listings below please follow the directions:
  1. Download and complete the LFS Employment Application above.
  2. Submit your resume and application in person or via email to lfseo@lassenfamilyservices.org. 

Submission Information

You can submit your application and resume by:
 
Email: Resume and application to
 
In Person: Dropping your application and resume off at
1306 Riverside Drive,
Susanville, California, 96130
Monday through Friday 9 am – 5 pm.

Current Employment Opportunities

Posted: June 30, 2020
Closes: July 31, 2020
Starting Pay: $14.00 hr
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Job Title: PROGRAM SUPPORT CLERK

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application
  4. 1-page explanation on how you have dealt with CFS or another agency such as this and how they utilized agency support in order to overcome obstacles in the lives of a child(ren).

Incomplete applications will not be considered for this position.

Job Description

Under the general supervision of the Executive Director, provides a variety of office, administrative, and general support for Lassen Family Services, Inc. requiring proficiency in typing, record keeping, communication, and a high degree of confidentiality. Work may involve handling sensitive issues and confidential information requiring discretion.  Duties may include answering phones, greeting the public, administrative, and/or office support.

REPORTS TO
Executive Director.

TYPICAL PHYSICAL REQUIREMENTS

(These are typical requirements, but Lassen Family Services, Inc., will discuss and make reasonable accommodations for job candidates and incumbents with disabilities.) Sits for extended periods; frequently stands, walks, stoops, kneels, and crouches to pick-up and/or move objects; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; may occasionally lift and move objects weighing up to 25 lbs; and maintain focused attention during periods of repetitive office work.

TYPICAL WORKING CONDITIONS

Work is generally performed in an office environment; incumbents may be required to drive to different locations and sites throughout the service areas; frequent contact and communication with other staff, the public, shelter residents, and representatives of other agencies; work hours may be variable and outside the normal 8 am to 5 pm workday to meet the requirements of the position; incumbents are expected to learn and provide basic peer counseling and crisis intervention for victims of domestic violence and sexual assault.

SPECIAL REQUIREMENTS

  • Possession of a valid California Driver’s License and insurance with acceptable DMV record.
  • Acceptable State and FBI criminal background check.
  • Possession of, or ability to obtain, CPR certification.

Skills and Abilities:

  • Ability to prepare and maintain accurate written records and reports.
  • Ability to perform work with frequent interruptions.
  • Strong organizational skills with an ability to prioritize and meet deadlines.
  • Ability to type 45 wpm.
  • Ability to work within the confines of confidentiality and ensures that professional boundaries are maintained.
  • Ability to establish positive, effective, and cooperative working relationships and use good judgment, initiative, and resourcefulness when dealing with other employees and the public.
  • Ability to effectively communicate, understand instructions, and follow directions.
  • Ability to work effectively in a fast-paced environment, with changes in priorities and in emergencies.
  • Ability to work independently and productively with minimal supervision.
  • Ability to work as a team member.
  • Ability to communicate clearly and concisely.
  • Ability to demonstrate sensitivity to issues surrounding domestic violence and sexual assault.
  • Ability to communicate with persons from a variety of socio-economic, cultural and ethnic backgrounds.
  • Ability to demonstrate commitment to the agencies mission and values.

 

Essential Duties and Responsibilities May Include:

  • Performs a wide range of confidential administrative and secretarial duties.
  • Provides general support for the Agency’s operations and program functions.
  • Supports various program/department needs for correspondence, reports, presentations, and data collections.
  • Greets and screens office visitors.
  • Answers telephones, directs calls, and takes messages.
  • Communicates with clients, employees, and other individuals to answer questions, and disseminate, or explain information.
  • Schedules appointments, coordinates meetings and trainings with individuals or groups.
  • Compiles, copies, sorts and files records of office activities.
  • Assists with receiving, sorting and distributing mail, and prepares outgoing mail.
  • Reviews files, records, and other documents to obtain information to respond to requests.
  • Assists in maintaining offices files and records including typing memos and correspondence.
  • Assists in the development and completion of projects, attending to routine administrative matters, and coordinating interdepartmental efforts to further communication.
  • Assists in the planning and implementation of events; i.e. trainings, meetings, workshops, seminars, and fundraising events.
  • Processes various administrative records and maintains office files.
  • Monitors and maintains office equipment.
  • Maintains the reception including keeping the area tidy, hanging fliers, and ensuring that an adequate number of brochures and informational pamphlets are available to the public.
  • Delivers messages and runs errands.
  • Inventories materials and supplies and provides information for ordering.
  • Composes correspondence related to assigned responsibilities.
  • Attends conferences and workshops related to domestic violence, sexual assault, and child abuse, networks with other service providers and maintains positive relationships with community agencies.
  • Performs various other clerical duties in a training capacity as workloads, temporary absences or emergencies deem necessary.
  • Attends and participates in staff meetings.
  • Performs other duties as assigned.

 

Knowledge of:

  • Administrative and clerical procedures.
  • Client service principles and practices.
  • Service assessment methods and techniques.
  • Community organizations that provide social services and support.
  • Cultural competency and application.
  • Teamwork and application.
  • Office equipment including faxes, copiers, computers, printers, transcription machine, etc.
  • Windows based office technologies including Word, Excel, PowerPoint, and Adobe.
  • Office equipment including faxes, copiers, computers, printers, etc.

 

Training/Experience/Education:

Any combination of training and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be a High School Diploma and at least one year of experience providing office support and public contact work.

Posted: June 16, 2020
Closes: July 31, 2020
Starting Pay: $14 hr
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Job Title: CASA Program Clerk

Under the general supervision of the CASA Program Manager, performs a variety of tasks associated with the day-to-day operations of the Court Appointed Special Advocate (CASA) Program.  This individual is responsible for ensuring compliance with local, state, and National CASA requirements. 

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

TRAINNING/EXPERIENCE/EDUCATION:
 Any combination of training, experience and education which would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be completion of National CASA or California CASA training and at least one year of experience in the CASA Program and Lassen Family Services Certified Peer Counselor Training.  Preferred possession of an associate degree in human services, social work, or similar field. 

REPORTS TO
CASA Program Manager.

CLASSIFICATIONS SUPERVISED
Directly Supervises: This is not a supervisory job classification.
Indirectly Supervises: This is not a supervisory job classification.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES AND RESPONSIBILITIES (The following is generally representative of the duties and responsibilities of this job classification.  It is not a complete description of all possible job assignments, nor is it restrictive as to job assignments and responsibilities which may be required of an incumbent.)

  • Assists in all aspects of volunteer recruitment, screening, training, retention, evaluation, and recognition/appreciation.
  • Assists in case management and supervision to CASA volunteers as required by local, state, and national standards.
  • Assists in providing ongoing professional, supportive assistance, guidance, and consultation to volunteers as needed and when requested.
  • Assists with assigning CASA volunteers to appropriate cases.
  • Maintains accurate and current case files according to local, state, and national standards.
  • Maintains accurate and current case and volunteer files in CASA Tracker.
  • Requests case information and discovery from community agencies.
  • Accompanies CASA volunteers to court hearings, as needed.
  • Monitors court dates and deadlines for attendance and timely report submission.
  • Develops and assists with fundraising strategies and techniques.
  • Represents the CASA Program by participating in community outreach events and promoting program awareness through a variety of methods including presentations.
  • Compiles and maintains statistical information as required by local, state, and national standards.
  • Ensures reports, court documents, and correspondence are filed and distributed to appropriate staff/volunteer(s) in a professional, timely manner.
  • Maintains accurate records of court hearings.
  • Delivers exemplary professionalism to all parties related to or inquiring about the CASA Program.
  • Maintains open and closed case and volunteer files utilizing local, state, and national standards.
  • Contributes to the completion of the Lassen Family Services, Ins. newsletter, including suggested or composing articles and providing volunteer recognition entries.
  • Assists in identifying, building collaborations, and referring CASA volunteers to appropriate community resource agencies.
  • Develops, revises, and updates documents and forms as needed/or requested by the CASA Program Manager.
  • Participates in case management meetings with program staff and keeps apprised of pertinent case information.
  • Attends monthly CASA Program Meetings with the Executive Director.
  • Attends training and staff meetings.
  • Performs other duties as assigned.

TYPICAL PHYSICAL REQUIREMENTS

(Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements): Sits for extended periods; frequently stands, walks, stoops, kneels, and crouches to pick-up and or move objects, may occasionally lift and/or move objects weighting up to 25 pounds; normal manual dexterity and eye-hand coordination; and corrected hearing and vision to normal range.

TYPICAL WORKING CONDITIONS

Work may be performed in a variety of environments including the court,  Lassen Family Services business office, shelter, and other community organizations; may require frequent driving to different locations and sites throughout the service area; frequent contact and communication with other staff, the public, shelter residents, and representatives of other agencies; work hours may be variable and outside the normal 8 am to 5 pm workday to meet the requirements of the position; incumbents are expected to be available on stand-by for crisis intervention responses at any time during specifically assigned time periods.

DESIRABLE QUALIFICATIONS

Knowledge of:

  • Court Appointed Special Advocates (CASA) Program
  • Community organizations that provide social services and support.
  • Cultural competency and application.
  • Teamwork and application.
  • Grant compliance procedures and reports.
  • CASA Tracker
  • Trauma-Informed Care.
  • Training methods and applications.
  • Office equipment including faxes, copiers, computers, printers, cell phones, etc.
  • Windows based office technologies including Word, Excel, PowerPoint, and Adobe.
  •  

Ability to:

  • Ability to prepare and maintain accurate written records and reports.
  • Ability to prioritize and adapt to changing priorities.
  • Strong organization skills.
  • Ability to type 45 wpm
  • Ability to work within the confines of confidentiality and ensure professional boundaries are maintained.
  • Ability to pay attention to detail.
  • Ability to maintain accurate written records.
  • Ability to identify problem areas within the scope of the position, find solutions, and follow-up to ensure completion.
  • Ability to establish positive, effective, and cooperative working relationships and use good judgment, initiative, and resourcefulness when dealing with other employees, organizations, and the public.
  • Ability to effectively communicate, understand instructions, and follow directions.
  • Ability to work independently and manage time effectively.
  • Ability to be flexible, cooperative, and dependable.
  • Ability to work as a team member.
  • Ability to communicate clearly and concisely.
  • Ability to deliver presentations to various sized and structured groups.
  • Ability to demonstrate sensitivity to issues surrounding abuse.
  • Ability to communicate with persons from a variety of socio-economic, cultural, and ethnic backgrounds.
  • Ability to work in accordance with and promote Lassen Family Services’ policies, procedures, and mission.

Special Requirements:

  • Possession of a valid California Driver’s License and insurance with acceptable DMV Record.
  • Acceptable State and FBI criminal background check.
  • Possession of, or ability to obtain, CPR certification.
  • Successful completion of National CASA or California CASA Training.

Posted: May 22, 2019
Closes: July 30, 2020
Starting Pay: $15.00 hr
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application
  4. 1-page explanation on how you have dealt with CFS or another agency such as this and how they utilized agency support in order to overcome obstacles in the lives of a child(ren).

Incomplete applications will not be considered for this position.

Job Description

“Family Solutions” Parent Partner’s will attend Service Allocation Team meetings (SAT) The purpose of these meetings: to discuss new possible intakes, to listen to reports on Family Solutions families, and discuss matters that pertain to clients already involved in the program. Due to HIPAA laws becoming more stringent, our discussions at this time have to be done carefully, without mentioning client’s names or personal information.

  1. Parent Partner’s will participate in team discussion regarding recommendations of the team.
  2. At Client Family Team meetings, (CFT) Parent Partner’s will provide peer support, facilitate parent participation in case plan activities, and promote positive communication between families and plan providers.

Parent Partner’s will attend Client Family Team (CFT) meetings, to advocate for parents and help them to create the formulating of a plan that will be suitable for the family. The plan will give the families a “voice and choice” in the services that they need. The purpose of these meetings is to empower families to engage in their own family plan. You will need to speak on behalf of the parents if you see that their voices are not being heard during these meetings. You are an advocate for the parents, but must act as a team member and present yourself in a professional manner to other team members. Your story is also very important in helping parents to realize that they can successfully achieve their goals.

  1. Parent Partner’s will explain “Family Solutions” to families.
  2. Parent Partner’s will assist their family while in (CFT) meetings to speak for themselves and connect with natural and community support systems such as: family, counselor, minister, friends or other.
  3. Parent Partner’s will help their family while in (CFT) meetings in building their strengths. Give them encouragement.
  4. Parent Partners will be available for advocacy and support by phone and in personal home visits.
  5. Parent Partners will report to their immediate supervisor on case management, team decisions or problems, and provide written ‘Service Provided Sheets’ on all team services, especially by Lassen Family Services for billing.

DESIRABLE QUALIFICATIONS

  1. Requirement for Parent Partner: The Parent Partner will have successfully completed one or more life experiences of receiving services, such as: Alcohol & Drug, Child Protective Services, Youth Probation, Foster care, or other. The Parent Partner must be willing to share the life experiences with other parents who become involved in “Family Solutions.”
  2. Assigned Personnel (Parent Partners) for part-time position must be screened and selected according to ability to work with other team members and act as advocate for each “Family Solutions” family. Technical training and education will be considered in addition to the above mentioned qualifications.
  3. Parent Partners must:
    • Have the ability to take personal responsibility in working with families, team members, and all others involved in “Family Solutions” or Integrated Child Protective Services.
    • Communicate effectively
    • Be a positive role model 
    • Remain unbiased and objective toward parents, Lassen Family Services, other “Family Solutions” team members, Child and Family Services, and all other service agencies.
    • Work as a team player
  4. Parent Partners must be willing to learn: Record keeping, Data, Documentation and Client advocacy, Domestic violence training, Sexual Assault/Rape Crisis training, Child Abuse/Neglect, Crisis Intervention procedures, HIPAA, Professional ethics, Mandated Reporting, and other training deemed necessary by the Executive Director of Lassen Family Service, Patient Advocate/Mental Health Mental Health, or Parent Partner supervisor.
  5. The Parent Partner must have his/her own transportation.
  6. Outside training required of Parent Partners may be provided by: Health and Human Services as available in Lassen County or other as offered.

Posted: March 6, 2020
Closes: April 6, 2020
Starting Pay: DOE

Job Title: Deputy Program Directory

The Deputy Program Director of Lassen Family Services, Inc. serves as the organization’s direct support to the Executive Director in providing program direction and grant compliance.  This includes grant writing, compliance, site visit preparation, and quality program execution.  The Deputy Program Director manages multiple levels of personnel within designated programs.  The Deputy Program Director will also provide direct services, as needed to sexual assault and domestic violence victims and/or survivors of child abuse.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

JOB RESPONSIBILITIES

  • Provides oversight and leadership for programs and/or initiatives (i.e. social media communications) designated by the Executive Director.
  • Maintain/update grant calendar with deadlines for proposals, grant reporting, and any other grant required as outlined in grant narrative and goals/objectives.
  • Ensures all performance reviews are completed on time as per LFS protocol.
  • In conjunction with human resources and the Executive Director, delivers needed disciplinary action steps to personnel within designated programs of responsibility.
  • Ensures record keeping requirements for applicable grants are orderly and executed to maximum efficiency for agency financial health.
  • Responsible for oversight of programs including efficiency and improvement of quality of services delivered.
  • Creation of contingency plans for all positions/job functions responsible in the case of turnover, illness, medical leave, vacation, etc.
  • As directed by the Executive Director, provides leadership and promotes community collaboration for LFS community outreach and fundraising opportunities.
  • Coordinates in-service trainings/collaborations with partnering agencies.
  • Represents LFS with dignity and instills respect for the organization to the general community as well as the victim support professional community at large.
  • Responsible to review and maintain knowledge of grantee recipient handbook requirements, and communicate to fellow Directors and administrative and program staff of changes in requirements as they occur.
  • Ensure at all times you and your staff are aware of their professional development goals including growth, leadership potential, and appropriate learning opportunities.
  • Ensures volunteer corps is promoted, maximized, properly screened, trained, happy, and growing in number.
  • Participates in interview process and provides input to hiring managers.
  • Serves on appropriate committees for the promotion of the organization.
  • Champion of healthy workplace relationships and culture development including conflict resolution, having fun, respecting one another, empowerment and transparency.
  • Responsible for client file review to ensure appropriate documentation, confidentiality, and compliance.
  • May be required to attend meetings in the absence of Executive Director and conduct meetings/trainings/education awareness to the public.
  • Gather, organize, and present a variety of data and information related to victims of domestic violence, sexual assault/rape, and child abuse/neglect.
  • Prepare clear, accurate, and concise reports.
  • Other duties as assigned.

REPORTS TO
Program Compliance Manager and Executive Director.

TYPICAL PHYSICAL REQUIREMENTS

(these are typical, but Lassen Family Services will make reasonable accommodations for job candidates/incumbents with disabilities)

Sit for extended periods; frequently stand, walk and stoop, kneel and crouch to pick up and or move objects; normal manual dexterity and hand eye coordination; lift and move objects

weighing up to 25 lbs.; corrected hearing and vision to normal range, use of office equipment including computer, telephone, calculator, copier, fax and manual time clock.

TYPICAL WORKING CONDITIONS

Work is performed in the community and Lassen Family Services, Inc. facilities; driving to different locations and sites throughout the service area; frequent contact and communication with other staff, the public, children and representatives of other agencies; work hours may be variable and outside of the normal (8:00 am- 5:00 pm) workday in order to meet the requirements of the position.

DESIRABLE QUALIFICATIONS

  • Bachelor’s Degree in psychology, sociology, social work, human services or criminal justice, or other subjects related to providing services and support to victims of domestic violence, sexual assault and rape, and child abuse or neglect.
  • Experience with service and program requirements and needs of victims of domestic violence, sexual assault, and abused children.
  • Knowledge of individual and group counseling methods and techniques.
  • Knowledge of case management principles and techniques.
  • Understanding of Mandated Reporting law.
  • Knowledge of California and local rules of court related to juvenile dependency.
  • Minimum of two years’ supervisory experience, preferably in a non-profit environment.
  • Proficiency in Microsoft Office applications.
  • Ability to create and implement systems and processes.
  • Ability to learn and adapt to new challenges, attending educational workshops and seminars.
  • Excellent written, verbal, communication and conflict resolution skills.
  • Ability to initiate and be a self-starter.
  • Ability to train and teach others.
  • Ability to network with strategic community organizations and professional societies.
  • Ability to pass background check.
  • Must possess valid drivers’ license.

Ability to:

  • Plan, organize, coordinate, schedule and document direct services for abuse children.

  • Plan, develop and implement volunteer recruitment, screening and retention efforts.

  • Develop and facilitate training for CHAT program volunteers.

  • Understand the issues and needs of children who have experienced vesical violence, sexual abuse or neglect.

  • Work with and provide peer counseling to children from a variety of socio-economic and ethnic backgrounds.

  • Provide crisis intervention counseling and support while waiting for therapist.

  • Gather, organize, analyze and present a variety of data and information.

  • Prepare accurate and concise records and reports, detailing program activities.

  • Articulate the purpose and objectives of CHAT during public presentations

  • Effectively represent Lassen Family Services, Inc. Policies programs and services.

  • Establish and maintain cooperative working relationships with other agencies

Training and Experience:

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Completion for Lassen Family Services, Inc. Crisis Line/ Domestic Violence/ Sexual assault/ CASA training. Two years of previous experience in providing social and counseling services, preferably including direct experience in working with children who have been abused or neglected, and experience with community outreach efforts.

Special Requirements:

  • Possession of a valid and appropriate California Drivers License.

  • Possession of current automobile insurance and adequate coverage.

  • Ability to pass live scan fingerprinting and Department of Justice background clearance.

  • Possession of or ability to obtain a CPR certificate.

Posted: January 22, 2020
Closes: February 14, 2020
Starting Pay: $16 $18 hr

Job Title: LEGAL ADVOCATE

Under the general supervision of the Direct Services Program Manager and Direct Services Program Supervisor, the primary function of the Lead Crisis Intervention Peer Counselor/Legal Advocate is to work with victims of crime in a Trauma Informed Care and advocacy based counseling model to provide legal information, assistance in navigating the civil and criminal justice systems, support in court, help in obtaining and completing restraining order paperwork, referrals to legal, community and other resources, safety planning, DV education, emotional support and case management services.  The Lead Crisis Intervention Peer Counselor/Legal Advocate is not a lawyer and does not give legal advice.  Further, this position provides daily crisis intervention, education, peer counseling, resource and referral and support services to victims of domestic violence and sexual assault.  Documentation of services will include developing case plans, completing progress notes and assisting the Direct Program Services Manager with monthly reports.  This position will  provide “back-up” and “crisis line” support to Crisis Line on a monthly basis.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

DISTINGUISHING CHARACTERISTICS

The primary function of the Lead Crisis Intervention Peer Counselor/Legal Advocate is to work with victims of crime in a Trauma Informed Care and advocacy based counseling model to provide legal information, assistance in navigating the civil and criminal justice systems, support in court, help in obtaining and completing restraining order paperwork, referrals to legal, community and other resources, safety planning, DV education, emotional support and case management services.  The Lead Crisis Intervention Peer Counselor/Legal Advocate is not a lawyer and does not give legal advice.  Further, this position provides daily crisis intervention, education, peer counseling, resource and referral and support services to victims of domestic violence and sexual assault.  Documentation of services will include developing case plans, completing progress notes and assisting the Direct Program Services Manager with monthly reports.  This position will  provide “back-up” and “crisis line” support to Crisis Line on a monthly basis.

Direct Services Program Manager, Direct Services Program Supervisor

CLASSIFICATIONS SUPERVISED
Non-Exempt, Non-Supervisory

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Delivers comprehensive legal advocacy services (excluding legal advice or representation) including the provision of legal information, court accompaniment, assistance obtaining restraining orders, help in claiming crime victims compensation, and  referrals to assorted legal programs and community agencies in the community. 
  • Provides direct services to the victims of abuse including the assessment of client needs through individual peer counseling and/or crisis intervention, advocacy and development of case management plans that address immediate and long term needs, and accompaniment/referrals to community agencies and resources.
  • Assists with the recruitment, training and retention of volunteers who work as advocates for victims of abuse. 
  • Ensures casework records are kept maintained in compliance with grant goals and objectives and Lassen Family Services policies and procedures.
  • Compiles statistical information according to grant compliance standards.
  • Assists and supports the Direct Services Program Manager and Direct Services Program Supervisor with monthly reports and related assignments.
  • Provides “back-up” and “crisis line” support to Crisis Line on a monthly basis.
  • Provides restraining order and legal advocacy training to assigned staff.
  • Provides public education on issues related to abuse, legal advocacy and the services offered at Lassen Family Services.
  • Attends conferences and workshops related to abuse and legal advocacy, networks with other service providers and maintains positive relationships with community agencies.
  • Attends and participates in staff meetings.
  • Performs other duties as assigned.

TYPICAL PHYSICAL REQUIREMENTS

(these are typical, but Lassen Family Services will make reasonable accommodations for job candidates/incumbents with disabilities)

Sit for extended periods; frequently stand, walk and stoop, kneel and crouch to pick up and or move objects; normal manual dexterity and hand eye coordination; lift and move objects

weighing up to 25 lbs.; corrected hearing and vision to normal range, use of office equipment including computer, telephone, calculator, copier, fax and manual time clock.

TYPICAL WORKING CONDITIONS

Work is performed in a variety of environments including the Shelter, Lassen Family Services business office and other community organizations; requires frequent driving to different locations and sites throughout the service area; frequent contact and communication with other staff, the public, shelter residents and representatives of other agencies; work hours may be variable and outside the normal 8 am to 5pm workday to meet the requirements of the position; incumbents are expected to be available on stand-by for crisis intervention responses at any time during specifically assigned time periods.

  • DESIRABLE QUALIFICATIONS

Knowledge of:

  • Community Organizations that provide social services and support.
  • Service assessment methods and techniques.
  • Teamwork and application.
  • Individual and group peer counseling principles, methods and techniques.
  • Restraining Orders and court procedures.
  • Trauma Informed Care.
  • Cultural competency and application.
  • Office equipment including faxes, copiers, computers, printers, cell phones, etc.
  • Windows based office technologies including Word, Excel, PowerPoint, and Adobe

Ability to:

  • Ability to prepare and maintain accurate written records.
  • Ability to work within the confines of confidentiality and ensures that professional boundaries are maintained.
  • Ability to establish positive, effective and cooperative working relationships and use good judgment, initiative and resourcefulness when dealing with other employees and the public.
  • Ability to effectively communicate, understand instructions and follow directions.
  • Ability to work effectively in a fast-paced environment, with changes in priorities and in emergencies.
  • Ability to work independently and productively with minimal supervision.
  • Ability to work as a team member.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to identify problem areas within the scope of the position and find solutions.
  • Ability to provide peer counseling, crisis intervention and compassionate support services for victims of domestic violence and sexual assault.
  • Ability to demonstrate sensitivity to issues surrounding abuse.
  • Ability to communicate with persons from a variety of socio-economic, cultural and ethnic backgrounds.
  • Ability to demonstrate commitment to the agencies mission and values.
  • Ability to type 45 wpm

Training and Experience:

Any combination of training, experience and education which would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be completion of Lassen Family Services’, Inc. Crisis Intervention Peer Counselor Training, have at least one year experience as a Crisis Intervention Peer Counselor I (or equivalent) and High School Diploma.  Preferred possession of an Associates Degree in human services, social work or similar field.  

Special Requirements:

  • Possession of a valid California Driver’s License and insurance with acceptable DMV Record.
  • Acceptable State and FBI criminal background check.
  • Possession of or ability to obtain, CPR certification.
  • Successful completion of Crisis Intervention Peer Counselor training.

Posted: December 11, 2019
Status: Opened till filled
Starting Pay:
$14 hr
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Job Title: CHAT PROGRAM COORDINATOR

Under direction, schedules appointments and ensures office coverage; develops, documents and maintains records of services provided to abused children and volunteer activities; plans, develops and supervises community outreach and volunteer activities; screens, monitors, trains and supervises volunteers.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

DISTINGUISHING CHARACTERISTICS
This single position job classification has the responsibility of planning, developing, managing, and scheduling services for abused children, and coordinating outreach efforts; for the recruitment, screening, training, and supervision of volunteers.

REPORTS TO
Program Compliance Manager and Executive Director.

CLASSIFICATIONS SUPERVISED
Directly supervises: Volunteers

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES AND RESPONSIBILITIES

following is representative of the duties and responsibilities of this job classification. It is not restrictive as t job assignments/responsibilities required)

Plans, develops and coordinates services for children who have been abused or neglected. Maintains office coverage and scheduling for services; documents contacts and services provided to abused children including; community outreach efforts; recruitment, screening, training and supervision of volunteers; develops and conducts volunteer orientation and training sessions; holds volunteer planning meetings; serves as a liaison between CHAT staff, volunteers and other Lassen Family Services, Inc. staff; plans and organizes kids camp planning meetings; develops community presentations about CHAT program; networks with community organizations and attends meetings; serves as an intake counselor, develops and compiles reports and records regarding CHAT program functions. All other duties as assigned.

TYPICAL PHYSICAL REQUIREMENTS

(these are typical, but Lassen Family Services will make reasonable accommodations for job candidates/incumbents with disabilities)

Sit for extended periods; frequently stand, walk and stoop, kneel and crouch to pick up and or move objects; normal manual dexterity and hand eye coordination; lift and move objects

weighing up to 25 lbs.; corrected hearing and vision to normal range, use of office equipment including computer, telephone, calculator, copier, fax and manual time clock.

TYPICAL WORKING CONDITIONS

Work is performed in the community and Lassen Family Services, Inc. facilities; driving to different locations and sites throuought the service area; frequent contact and communication with other staff, the public, children and representatives of other agencies; work hours may be variable and outside of the normal (8:00 am- 5:00 pm) workday in order to meet the requirements of the position.

DESIRABLE QUALIFICATIONS

Knowledge of:

  • Lassen Family Services, Inc. programs, policies and procedures

  • Service assessment methods and techniques

  • Service and program requirements and need of children who have experienced sexual abuse, physical violence or neglect.

  • Individual counseling methods and techniques

  • Long range planning, service and program development

  • Community service organizations which provide social services and support.

  • Principals and practices of management, supervision and training.

  • Recruitment, selection and assessment of volunteers.

  • Problems and issues impacting confidential services for children.

  • Mandated child abuse reporting requirements and laws.

Ability to:

  • Plan, organize, coordinate, schedule and document direct services for abuse children.

  • Plan, develop and implement volunteer recruitment, screening and retention efforts.

  • Develop and facilitate training for CHAT program volunteers.

  • Understand the issues and needs of children who have experienced vesical violence, sexual abuse or neglect.

  • Work with and provide peer counseling to children from a variety of socio-economic and ethnic backgrounds.

  • Provide crisis intervention counseling and support while waiting for therapist.

  • Gather, organize, analyze and present a variety of data and information.

  • Prepare accurate and concise records and reports, detailing program activities.

  • Articulate the purpose and objectives of CHAT during public presentations

  • Effectively represent Lassen Family Services, Inc. Policies programs and services.

  • Establish and maintain cooperative working relationships with other agencies

Training and Experience:

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Completion for Lassen Family Services, Inc. Crisis Line/ Domestic Violence/ Sexual assault/ CASA training. Two years of previous experience in providing social and counseling services, preferably including direct experience in working with children who have been abused or neglected, and experience with community outreach efforts.

Special Requirements:

  • Possession of a valid and appropriate California Drivers License.

  • Possession of current automobile insurance and adequate coverage.

  • Ability to pass live scan fingerprinting and Department of Justice background clearance.

  • Possession of or ability to obtain a CPR certificate.

Posted: November 20, 2019
Starting Pay: $15 hr

Job Title: Maintenance Assistant

Performs a variety of maintenance, operations support, and delivery functions for Lassen Family Services, Inc; to receive, store, and distribute contributions of clothing, household appliances, and personal items to Lassen Family Services, Inc. clients; to perform basic repairs and maintenance on Agency facilities; to perform lawn and grounds maintenance work; to perform delivery and courier assignments; and to do related work as required.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

DISTINGUISHING CHARACTERISTICS
Incumbents in this job classification are responsible for performing a variety of basic building maintenance, grounds keeping, inventory maintenance, and delivery and courier assignments.

REPORTS TO
Deputy Director, Shelter Manager, and/or Executive Director.

CLASSIFICATIONS SUPERVISED
Directly Supervises: This is not a supervisory job classification.
Indirectly Supervises: This is not a supervisory job classification.

 

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES AND RESPONSIBILITIES (The following is generally representative of the duties and responsibilities of this job classification.  It is not a complete description of all possible job assignments, nor is it restrictive as to job assignments and responsibilities which may be required of an incumbent.)

Performs a variety of basic general maintenance on Lassen Family Services, Inc. buildings and equipment; mows lawns and maintains the grounds in a clean and orderly condition at the shelter and business offices; when approved by management/ supervisory staff; distributes contributions to Lassen Family Services, Inc. participants, when transitioning from Shelter to community living; assembles furniture and equipment, when necessary; assists participants and staff with moving and setting up equipment,; inspects facilities, identifying safety hazards and maintenance requirements, reporting conditions to appropriate staff; assists with obtaining skilled craft persons for major repairs and oversees their work; moves furniture and equipment, obtaining assistance, when necessary; performs a variety of delivery and courier assignments; operates hand tools, power equipment, and vehicles.

TYPICAL PHYSICAL REQUIREMENTS (These are typical requirements, but Lassen Family Services, Inc. will discuss and make reasonable accommodations for job candidates and incumbents with disabilities.)

Sit for extended periods; frequently stand and walk; stoop, kneel, and crouch to pick-up and or move objects; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; corrected hearing and vision to normal range; perform sustained physical work; operate a vehicle; use hand tools and power equipment; use of office equipment including computer, telephone, calculator, copier, fax, and time clock. Knowledge of computer programs such as Word and Excel.

TYPICAL WORKING CONDITIONS Work is normally performed in an office, building, and outdoor environments; work is performed in varying temperatures; exposure to dust, pollens, fumes, and electrical currents; incumbents are required to drive to different locations and sites throughout the service area; frequent contact and communications with other staff and the public. Availability for after-hour emergencies is also required.

 

DESIRABLE QUALIFICATIONS

Knowledge of:

  • Best practices, tools, equipment, and materials used in the building trades.
  • Safe driving and work practices and procedures.
  • Storekeeping and inventory methods and procedures.
  • Grounds keeping and landscape maintenance.

Ability to:

  • Perform a variety of basic maintenance work in the upkeep of Lassen Family Services facilities and buildings.
  • Perform inspections and identify conditions which require maintenance and repair.
  • Perform storekeeping and inventory record keeping.
  • Performs grounds keeping and landscape maintenance.
  • Perform a variety of driving, delivery, and courier assignments.
  • Follow oral and written directions.
  • Learn and understand the needs of people who have experienced domestic violence and/or sexual abuse.
  • Work with people from a variety of socio-economic and ethnic backgrounds.
  • Deal tactfully and courteously with the public and clients when explaining the functions, policies, and operations of Lassen Family Services, Inc.
  • Establish and maintain cooperative working relationships.

Training and Experience:

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be: two years of experience in performing basic building maintenance, grounds keeping, and/or shipping/receiving work.

Special Requirements:

  • Possession of a valid and current California Driver=s License.
  • Proof of current auto insurance and adequate coverage
  • Possession of or ability to obtain a CPR certificate.

Posted: July  6, 2020
Closes: July 31, 2020
Starting Pay: DOE. Part Time with Full Time Potential 
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Job Title: CHAT Child Trauma Program Therapist

Under the direction of the CHAT Child Trauma Program Therapy Program Manager, the CHAT (Child Abuse Treatment) Child Trauma Therapy Program Therapist manages the care for child victims of abuse, including services to non-offending family members/caregivers of child victims to help with the treatment of the child.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

ESSENTIAL FUNCTIONS

  • Provides direct services to child victims of crime, including the assessment of client needs through individual and group counseling and/or crisis intervention, child focused family counseling, advocacy, development of case management/treatment plans that address immediate and long term goals, and accompaniment/referrals to community agencies and resources.
  • Provides crisis therapy for walk-in clients.
  • Ensures casework records are kept to the required standard in compliance with grant goals and objectives, the State Board of Behavioral Sciences, and Lassen Family Services, Inc.’s policies and procedures.
  • Composes letters and/or reports on client progress as requested and when appropriate.
  • With written permission, refers families to other services as needed and regularly communicates with other providers.
  • Attends conferences and workshops related to child crime and networks with other service providers and maintains positive relationships with community agencies.
  • Creates partnerships with educational providers and collaboratively arrives at a means to support appropriate school behaviors.
  • Creatively collaborates with Lassen Family Services’ staff to help meet program objectives.
  • Attends and participates in staff meetings.
  • Other duties as assigned.
  •  

REPORTS TO
CHAT Child Trauma Program Therapy Program Manager

CLASSIFICATIONS SUPERVISED
Non-exempt, Non-supervisory

TYPICAL PHYSICAL REQUIREMENTS

(these are typical, but Lassen Family Services will make reasonable accommodations for job candidates/incumbents with disabilities)

Sit for extended periods; frequently stand, walk and stoop, kneel and crouch to pick up and or move objects; normal manual dexterity and hand eye coordination; lift and move objects

weighing up to 25 lbs.; corrected hearing and vision to normal range, use of office equipment including computer, telephone, calculator, copier, fax and manual time clock.

TYPICAL WORKING CONDITIONS

Work is performed in an office setting, in client homes and classroom settings is typical. Normal office hours are typically maintained, however, occasionally a varied schedule is required to meet the needs of the client or the agency.

(These are typical requirements, but Lassen Family Services, Inc., will discuss and make reasonable accommodations for job candidates and incumbents with disabilities.) Sits for extended periods; frequently stands, walks, stoops, kneels and crouches to pick-up and/or move objects; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; may occasionally lift and move objects weighing up to 25 lbs.; and maintain focused attention during periods of repetitive office work.

DESIRABLE QUALIFICATIONS

Knowledge of:

  • Community organizations that provide social services and support.
  • Services assessment methods and techniques.
  • Cultural competency and application.
  • Office equipment including faxes, copiers, computers, printers, cell phones, etc.
  • Windows-based office technologies including Word, Excel, and PowerPoint.
  •  

Ability to:

  • Ability to prepare and maintain accurate written records.
  • Ability to establish positive, effective, and cooperative working relationships and use good judgment, initiative, and resourcefulness when dealing with other employees, agencies, and the public.
  • Ability to work independently and productively with minimal supervision.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to communicate with persons from a variety of socio-economic, cultural, and ethnic backgrounds.
  • Ability to demonstrate commitment to Lassen Family Services’ mission and values.
  • Ability to maintain confidentiality and ensure professional boundaries are maintained.
  • Ability to select and appropriately use a variety of developmentally and culturally appropriate informal and formal assessment tools.
  • Ability to identify diagnoses that are consistent with the DSM V criteria.
  • Ability to consider the influence of family and community systems upon the provision of therapy services.
  • Ability to utilize evidence-based practices in planning interventions and conducting direct therapy.
  • Ability to identify problems, solutions, and follow up to ensure resolution.
  • Strong understanding of Child Mandated Reporting methods and procedures.
  • Ability to adhere to Code of Ethics and Standards of Practice of the American Counseling Association.
  • Involvement with community organizations that provide social services and support.
  • Knowledge of crisis response procedures and suicidal ideation.
  •  

Training and Experience:

Masters’ degree or enrolled in master’s degree internship program at an accredited college or university in Clinical Psychology, Clinical Counseling, Social Work, Marriage and Family Therapy or related field.  Minimum of two years’ experience providing treatment related services to abused children; or any combination of training and experience that would provide the necessary knowledge and abilities. Possession of a Professional Clinical Counselor, Marriage and Family Therapist, or Clinical Social Worker License or Associate Registration in good standing with the California Board of Behavioral Sciences.

Special Requirements:

  • Competency with Windows Office Suite.
  • Acceptable State and FBI criminal background check.
  • Possession of valid drivers’ license and acceptable driving record.
  • Possession of, or ability to obtain, CPR certification.
  •  

Posted: December 11, 2019
Closes: June 18, 2020
Starting Pay: $15.00 Full Time
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To: lfseo@lassenfamilyservices.org

Job Title: CRISIS INTERVENTION PEER COUNSELOR 1

Under the general supervision of the Intake Manager and Deputy Director(s). Provides daily crisis intervention, education, peer counseling, resource and referral, and support services to victims of crime in a trauma-informed care and advocacy-based counseling model at the business office, shelter, and in community locations.  Documentation of services will include developing case plans and completing progress notes. This position will include answering the phones and greeting the public, and provides “back-up” and support to Crisis Line on a monthly basis.

Items Needed to Apply

Must submit

  1. cover letter
  2. resume
  3. application 

Incomplete applications will not be considered for this position.

Job Description

ESSENTIAL FUNCTIONS

  • Provides direct services to the victims of domestic violence and sexual assault including the assessment of participant needs through individual peer counseling and/or crisis intervention, advocacy and development of case management plans that address immediate and long-term needs, and accompaniment/referrals to community agencies and resources.
  • Provides “back-up” and “crisis line” support to Crisis Line on a monthly basis.
  • Answers telephones, directs calls and takes messages.
  • Communicates with participants, employees and other individuals to answer questions, and disseminate or explain information.
  • Performs various clerical duties as workloads, temporary absences or emergencies dictate.
  • Provides general administrative and clerical support.
  • Assists with the recruitment, training and retention of volunteers who work as advocates for victims of abuse.
  • Ensures casework records are maintained in compliance with grant goals and objectives and Lassen Family Services policies and procedures.
  • Compiles statistical information according to grant compliance standards.
  • Provides public education on issues related to abuse and the services offered at Lassen Family Services.
  • Attends conferences and workshops related to abuse, networks with other service providers and maintains positive relationships with community agencies.
  • Attends and participates in staff meetings.
  • Performs other duties as assigned.

REPORTS TO
Intake Manager, Deputy Director(s), Executive Director.

CLASSIFICATIONS SUPERVISED
Non-Exempt, Non-Supervisory

TYPICAL PHYSICAL REQUIREMENTS

(these are typical, but Lassen Family Services will make reasonable accommodations for job candidates/incumbents with disabilities)

Sit for extended periods; frequently stand, walk and stoop, kneel and crouch to pick up and or move objects; normal manual dexterity and hand eye coordination; lift and move objects

weighing up to 25 lbs.; corrected hearing and vision to normal range, use of office equipment including computer, telephone, calculator, copier, fax and manual time clock.

TYPICAL WORKING CONDITIONS

Work is performed in a variety of environments including the Shelter, Lassen Family Services business office and other community organizations. Requires frequent driving to different locations and sites throughout the service area; frequent contact and communication with other staff, the public, shelter residents and representatives of other agencies. Work hours may be variable and outside the normal 8 am to 5pm workday to meet the requirements of the position. Incumbents are expected to be available on stand-by for crisis intervention responses at any time during specifically assigned time periods.

DESIRABLE QUALIFICATIONS

Knowledge of:

  • Community organizations that provide social services and support.
  • Administrative and clerical procedures.
  • Participant service principles and practices.
  • Service assessment methods and techniques.
  • Teamwork principles.
  • Individual and group peer counseling principles, methods and techniques.
  • Trauma Informed Care.
  • Cultural competency and application.
  • Office equipment including faxes, copiers, computers, printers, etc.
  • Windows based office technologies including Word, Excel, PowerPoint, and Adobe

Ability to:

  • Ability to prepare and maintain accurate written records.
  • Ability to work within the confines of confidentiality and ensures that professional boundaries are maintained.
  • Ability to establish positive, effective and cooperative working relationships and use good judgment, initiative and resourcefulness when dealing with other employees and the public.
  • Ability to effectively communicate, understand instructions and follow directions.
  • Ability to work effectively in a fast-paced environment, with changes in priorities and in emergencies.
  • Ability to work independently and productively with minimal supervision.
  • Ability to work as a team member.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to identify problem areas within the scope of the position and find solutions.
  • Ability to provide peer counseling, crisis intervention and support services for victims of domestic violence and sexual assault.
  • Ability to demonstrate sensitivity to issues surrounding abuse.
  • Ability to communicate with persons from a variety of socio-economic, cultural and ethnic backgrounds.
  • Ability to demonstrate commitment to the agencies mission and values.

Training and Experience:

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Completion for Lassen Family Services, Inc. Crisis Line/ Domestic Violence/ Sexual assault/ CASA training. Two years of previous experience in providing social and counseling services, preferably including direct experience in working with children who have been abused or neglected, and experience with community outreach efforts.

Special Requirements:

  • Possession of a valid and appropriate California Drivers License.

  • Possession of current automobile insurance and adequate coverage.

  • Ability to pass live scan fingerprinting and Department of Justice background clearance.

  • Possession of or ability to obtain a CPR certificate